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Information swamp practice

We are committed to protecting the privacy of our customers and users. Accordingly, we have prepared this privacy policy regarding the collection, use, disclosure, transfer and retention of customer data. Our activities on the Internet are in accordance with all relevant activities and relevant legislation of the European Union and the laws of the Republic of Finland. 

Collection and use of personal data

The personal data of loyal customers can be collected in the following ways:

• providing your contact information (including your name, postal address, telephone number, email address, preferred contact method) on our website;
• when using the website from the customer's account information or via cookies.
• when you make a purchase or order in our store or online store, we store personal ​​ contact information or information about purchasing habits (required personal information may include name, address, postal code, email address , phone number and other information) .

Collection of other information

We also collect non-personal ​​ information - information that cannot be directly linked to a specific person (gender, age, language preferences, location).
We may also collect information about customer activity on our website. This information is collected and used to provide customers with more useful information and to know which parts of the website, products and services are of most interest. Aggregated information is treated as non-personal information in this privacy policy.

Use and storage of collected personal data

We collect personal data to inform customers about campaigns and new products. Customers who do not wish to be included in our newsletter list or receive notifications about products that may be of interest to them can unsubscribe at any time.

We also use the collected personal data to deliver the goods.

By accepting the terms of the privacy statement, the customer accepts R&R Service OY (Polkupyörä Verkkokauppa) for the automatic processing of their data. You can always withdraw your consent via our website or by submitting a written request. Applying for or withdrawing consent does not have a retroactive effect.

In order to better serve the customer, we may hand over information about individual users to a third party that provides services to R&R Service OY and is contractually obligated to keep the shared information confidential. The third party is, for example, our partner, whose task is to transport goods sold in the online store.

R&R Service OY keeps the customer's personal data until the end of the loyalty contract. We store the information that R&R Service OY is obliged by law to keep (e.g. accounting information) based on the requirements required by the legislation. 

Changing collected personal data

The customer can view, modify and supplement the personal data collected for customer identification and contact purposes in the "My account" area of our website.

Personal data protection

R&R Service OY implements all precautionary measures (including administrative, technical and physical measures) to protect the customer's personal data. Only authorized persons have the right to change and process data. 

If you suspect that your personal data has been compromised as described in this privacy statement or that there is a risk that your data has ended up with third parties, please notify us immediately. Only in this way can we keep possible damages to a minimum.

The customer has the right to demand the termination of the processing of his data, information on the use of the data, and the transfer of the data to himself or a third party in a public format. In order to prevent misuse of the customer's data and rights, applications can only be submitted in a form in which the identity of the applicant can be recognized (digitally signed or personally signed in the office). We reserve the right to respond to such requests within 30 days. 

We treat the request to stop data processing as a request to terminate the loyalty contract. 


All the customer's personal data received in connection with visiting and making purchases in the Polkupyöräkirppis online store are treated as confidential information. An encrypted communication channel with banks ensures the security of the buyer's personal and bank details.

Terms and changes to the privacy policy

By using our website or filling out the loyalty application, you have read and accepted these terms and conditions. We reserve the right to change the general terms of the privacy statement if necessary by notifying all loyal customers, but we do our best to keep our privacy policy up to date and available on our website.

The processor of the customer's personal data, including the custodian, is the WordPress platform. The main processor of customers' personal data is R&R Service OY. The merchant forwards the personal information necessary for making payments to the authorized processor Vivawallet OY. If you have any questions or concerns about this privacy policy or data processing, please contact

You always have the right to apply to the data protection commissioner or the court to protect your data. The Data Protection Inspectorate is a government agency, which you can also ask for advice or help in personal data protection matters.

Accept the cookie policy in the online store!

According to the current GDPR rules, it is necessary to display information about the use of cookies on the website.

Polkupyöräkirppis (R&R Service OY) uses cookies on its website (also known as HTTP cookie, in English coockie, HTTP-coockie). A cookie is a small piece of text in your browser that sends a cookie file to your computer.

Here are the different types of cookies that can be used in the online store: 

●  Essential / Mandatory Cookies  - These cookies are necessary for you to move around the website and use its elements, such as access to protected parts of the website. Without these cookies, the services you requested cannot be provided. They do not collect any personal ​​identifying information from the visitor;

●  Performance cookies  - These cookies collect information about how visitors use the website, such as which pages visitors visit most often and whether the website gives them error messages. They do not collect personal data from the visitor ​​​_222 00000-0000-0000-0000-000000000222_data. All information they collect is aggregated and therefore anonymous. It is only used to improve website performance;

●  Functional  cookies – These cookies allow the website to remember the choices you make (such as your username, language or region) and provide improved and personalized features. For example, a website can show you local weather or traffic news by storing information about the area you are currently in in a cookie. Functionality cookies can also be used to remember changes in text size, font and other customizable elements of web pages. They can also be used to provide the services you request, such as watching a video or commenting on a blog post. The information collected by cookies can be anonymous, and cookies cannot track browsing on other websites;

Additional information:

The logged-in user must accept the cookie policy once. The system remembers this and does not ask for more.

If a non-logged-in user accepts the cookie policy, information about the user's acceptance lasts for one browser session. In other words, if you close the window and reopen it later, you will be asked to accept the cookie policy again. 

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